Sentimeter provides fun, easy, and gamified feedback surveys that can be made accessible to accommodate guests with special needs.
Sentimeter is always on, monitoring guest experience through feedback at every point in their customer journey.
Sentimeter helps you pinpoint problems, use a guest’s feedback history to help your personalize solutions, and get started on them immediately.
Sentimeter can be fully customized to reflect the particular needs and desired values of your hotel.
Sentimeter is designed for enterprise and gives you the ability to scale resources and analytics as needed, ranging in from as miniscule as a single room to as expansive as a global chain of hotels.
Sentimeter harnesses the power of guest feedback as an employee performance tracker and empowers each staff member with a realtime feedback system at Fluxx Lab they can log in to check their own (and only their own, according to their permission level) performance.
Sentimeter brings omnichannel support to hotels, unifying their customer experience across multiple online and offline touch points.